Disaster Recovery Customer Information
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Introduction
This page specifies all of the information you need to provide to Signature Systems in order to accurately and effectively install the Comet Disaster Recovery service. Please remember that all folders and files should be specified as absolute paths.
Comet Directories
First and foremost, we will need a list of all the directories you want to back up to our servers. Please provide us with a list of comet directories, with their associated DAB names. Non-Comet directories can also be backed up to our server as well, but this will be solely for archival purposes. For security reasons, and because of the nature of the Comet Anywhere connection, we cannot give you access to any folders unknown to Comet.
Specific files and folders can also be excluded from the backup process (e.g. large errorlogs or zip files), and need to be specified explicitly if they are contained within the included folders above.
For example, the following would specify that we want to back up the comet directories: OBJ, DAT, and SRC. We also want to back up the non-comet directory webimages (even though we won't be able to access it on the remote server, we do want to make a backup copy of the data). We also want to ignore the uselessnotes.txt file under the OBJ directory and any zip files found.
Include: d:\comet\obj (comet dab OBJ) d:\comet\dat (comet dab DAT) d:\comet\source (comet dab SRC) d:\comet\webimages (non comet directory) Exclude: d:\comet\obj\uselessnotes.txt *.zip
Important: ALL directories to be backed up must be under the same parent directory. They do not have to be in the same folder, but they must all have a common parent in the directory tree.
For instance:
d:\datafolder\cometdata\obj d:\datafolder\cometdata\dat d:\datafolder\webdata\images
would be alright, because all of the directories are under the "datafolder" directory. Where as:
d:\datafolder\cometdata\obj d:\datafolder\cometdata\dat d:\datafolder\webdata\images d:\scripts\
would not be alright, because the "scripts" directory is not under the common parent folder.
INI File Backup
You can also provide Signature Systems with the location of your INI file, if you would like it to be backed up as well. This way if you lose a server and your INI file is lost, we can send it back to you along with the your comet data so that you are up and running as soon as possible.
Note: Your INI file does not need to be under the same parent directory as your backup folders.
Email Notifications
We can notify any number of email accounts you specify upon success or failure of the backup process. Simply provide us a list of email addresses you would like to receive these notifications, and specify whether they should get notifications on success and/or failure.
Example of Specifications
The following would be a full example of what Signature Systems needs.
Include: d:\comet\obj (comet dab OBJ) d:\comet\dat (comet dab DAT) d:\comet\source (comet dab SRC) d:\comet\webimages (non comet directory) Exclude: d:\comet\obj\uselessnotes.txt *.zip Comet INI file: e:\settings\comet.ini Emails: admin@mycompany.com (success/fail) backup@mycompany.com (success/fail) importantperson@mycompany.com (fail)
